BUILDING CAPABILITY
MASTER CLASS
Building compliance, confidence and competence
Program Learning Outcomes
People Management & Workplace
Integrity Fundamentals
Building the confidence and capability to make sound, responsible people decisions.
People decisions are a core leadership responsibility. Whether you’re a CEO, operational manager, practice manager or team leader, understanding your employment obligations is essential to managing risk, supporting your people and creating a productive workplace.
This practical program equips leaders with the knowledge and tools to navigate key people management responsibilities, from recruitment and performance management to workplace conduct, ethical decision-making and employment transitions.
Grounded in sound practice, clear processes and responsible decision-making, the program helps leaders understand their obligations, apply consistent approaches and recognise when specialist advice is required.
What you’ll learn
1. Understand your employment obligations
Identify the workplace relations framework relevant to your organisation and understand key employer responsibilities, including the importance of policies, procedures and appropriate record-keeping.
2. Recruit with confidence and consistency
Coordinate a structured recruitment process with clear approvals, objective selection criteria, appropriate documentation and fair, consistent decision-making to support effective hiring outcomes.
3. Set expectations and manage performance
Establish clear performance expectations, provide constructive feedback and conduct effective performance conversations that support accountability, development and improved outcomes.
4. Uphold workplace integrity and ethical conduct
Apply appropriate standards of workplace conduct, identify and manage conflicts of interest, follow established escalation and conflict-management processes, and understand the importance of governance, accountability and proportionate controls.
5. Navigate employment transitions responsibly
Understand the key steps in an employment exit, including applicable consultation and procedural requirements, appropriate documentation, communication protocols and final payment arrangements. Recognise when specialist advice is needed to support a fair and compliant process.
The outcome
Build the confidence to manage people matters consistently, make informed decisions and fulfil your leadership responsibilities while knowing when to seek expert guidance.
Who Should Attend?
Is this for you?
The masterclasses are ideal for:
- Business owners, founders, CEOs and general managers responsible for people practices, workplace culture and organisational governance.
- Operations, business, practice and office managers who coordinate recruitment and employment matters alongside their broader responsibilities.
- New and experienced people managers looking to build confidence and consistency in everyday people decisions.
- Finance and administration leaders involved in payroll, employee records, employment authorisations and people-related processes.
- Leaders of private businesses, professional practices, not-for-profits, associations and community organisations responsible for managing employees.
Five Masterclasses. One Practical Program. Your Choice.
The program comprises five focused masterclasses, each addressing a key area of people management.
Choose the complete program to build capability across all five areas, or enrol in individual masterclasses based on your priorities, responsibilities and learning needs.
Start with what matters most to you, build your knowledge at your own pace, and strengthen your people management capability as your organisation grows.
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Establishing the Fundamentals - Obligations
Establishing the Fundamentals - Obligations
Establishing the Fundamentals - Obligations
Understand the foundations of Australian employment obligations, including minimum entitlements, awards, contracts and workplace policies. Learn how to identify gaps, find reliable guidance and recognise when specialist advice is needed.
Compliant Hiring Practices
Establishing the Fundamentals - Obligations
Establishing the Fundamentals - Obligations
Develop a structured, fair approach to recruitment—from defining the role and planning interviews to offers and onboarding. Explore practical safeguards, documentation and clear responsibilities that support consistent hiring processes.
Performance Management
Establishing the Fundamentals - Obligations
Termination - Ending the Employment Relationship
Build confidence in setting clear expectations, providing constructive feedback and holding timely, two-way conversations.
Learn practical approaches to documenting agreed actions, supporting improvement and recognising when concerns require specialist guidance.
Termination - Ending the Employment Relationship
Termination - Ending the Employment Relationship
Termination - Ending the Employment Relationship
Understand the key considerations when employment ends, including reasons, fair process, consultation and respectful communication. Learn how to coordinate documentation, final-pay checks and specialist advice while managing the transition with care.
Workplace Integrity and Corruption
Termination - Ending the Employment Relationship
Workplace Integrity and Corruption
Strengthen ethical leadership and reduce opportunities for improper conduct. Explore conflicts of interest, culture, reporting pathways and practical controls that protect recruitment, financial decisions and customer relationships
